Cancellation policy

Purchase Options Cancellation Policy

  • Buy Now Orders: You may cancel your order within 24 hours of purchase as long as it has not shipped. Once shipped, our standard Return and Refund Policy applies.

  • Try Before You Buy Orders: Orders placed under the Try Before You Buy program cannot be canceled once shipped. Customers may either keep the mat or initiate a return within the 7-day trial period, as outlined in our Return and Refund Policy.

  • To request a cancellation please contact us at info@workinjourney.com with your order number as soon as possible.