I ordered my first may without checking to see if it was best for the hot room, mine was not. I sent a short email asking if my order hadn't been sent, can I please switch to one that is better suited for the hot room.
3 days later i got a response with links to my options and it was perfectly worded. Caring, professional and prompt! Customer service alone is worth the support.
As for my mat..
First off, gorgeous!! And well constructed! I've used it once so far and I loved the grip, until I didn't. First 45 of class was perfectly holding me. After the sweat started puddling, it got slippery. If you sweat a lot, I'd suggest toweling up puddle every now and then.
The mat may get sticker or not. I'll update later.
